There is a 3rd alternative...
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Why choose ChatWork or Hibox?
In terms of pricing, Hibox has a slightly lower entry-level price at $4.5/user/month and offers a 14-day free trial, while ChatWork offers a free version for up to 100 users but no free trial. Both platforms offer similar features such as chat, file sharing, and group video calls, but Hibox has the advantage with mentions, document viewer, and end-to-end encryption. ChatWork, on the other hand, has the advantage with roles management, contact management, and 1-1 video calls. Overall, both platforms have their strengths and weaknesses and it ultimately depends on the specific needs of the user.