There is a 3rd alternative...
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Why choose Element or ChatWork?
Both platforms charge $5 per user per month, but Element offers a free version while ChatWork's free version is limited to 100 users. Element also offers more add-ons and features than ChatWork, including roles management, custom domain names, and the ability to create polls. However, ChatWork has some unique features like the ability to make 1-1 and group video calls, screen sharing, and task management. Overall, Element is a good choice for larger organizations with more complex needs, while ChatWork is better for smaller businesses that need a simpler chat solution with video capabilities.