There is a 3rd alternative...
Atolia, the one and only workspace your team needs
Atolia is a power-packed all-in-one digital workplace: Chat, Video calls, Tasks & Projects, Calendars, Documents, Notes...
Accelerate your team's collaboration game.
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Why choose Twist or Basecamp?
Both Twist and Basecamp offer roles management, contact management, chat, file sharing, mentions, groups/channels, GIFs and emojis. However, Basecamp offers graphic personalization, custom domain name, workspace and user activity, while Twist offers add-ons and voice messages. Basecamp also offers more features like document viewer, document management, task management, notes-taking, calendar and "Do not disturb" mode. On the other hand, Twist has more training resources like on-site, online live, docs, videos, and dedicated CSM. Basecamp offers end-to-end encryption and two-factor authentication, while Twist does not.